With outsourcing having become mainstream, organizations world over are looking increasingly at offshoring to reduce costs and boost efficiencies. While business process outsourcing holds great potential to deliver improvements and business gains, it is not without its share of risks. Companies need to have a deep understanding of their processes and the implications of offshoring the same. Also, to get the best benefits from an offshoring initiative, companies have to look beyond merely replicating processes offshore. Rather, they should adopt an approach that makes continuous process improvement possible.

Shivrai offers sophisticated business process management and process reengineering consulting to its clients. Shivrai's expertise in workflow and BPM technologies, coupled with the deep domain expertise across focus verticals, enable us to provide clients with the right advice for improving their business processes. Shivrai's teams are multidisciplinary and comprise domain specialists, operations staff, IT specialists and document imaging architects adept at working with sophisticated document management and workflow systems.

Apart from its process improvement services, Shivrai also helps clients strategize their offshoring initiatives to enable them gain maximum benefits out of their Business Processes. Shivrai follows a scientific approach to decide on processes that offer the best leverage through offshoring. By evaluating the various processes, and the implications of having them offshored, Shivrai is able to devise the ideal offshore strategy for its clients. Some of the criteria used to decide the processes well suited for offshoring include:

This results in transformational benefits rather than the incremental improvements delivered through conventional BPO engagements.